Services and engagement models

Each model makes clear who directs the work, who is accountable for delivery and what is included. Continuity applies to all of them.

Engagement models

You define moreCG Tech is accountable for more

You set priorities and acceptance criteria; we direct the work and take responsibility for the person, their performance and any replacement.

You define the product and priorities; we run delivery, quality and the people.

We are accountable for the entire workstream, with an SLA and executive reporting; you work at the strategic level.

Comparison of the three engagement models
Model	Who directs the work	What it includes	Billing unit
Dedicated Senior Engineer	You set priorities and acceptance criteria. The CG Tech reference engineer assigns, follows up on and reviews the work, and CG Tech manages people, performance and replacement.	1 senior engineer dedicated to your context A CG Tech reference engineer, with a dedicated share of their time Biweekly check-in conversation Monthly delivery and continuity report	Person/month
Tech Lead + Delivery	You define the product and priorities. CG Tech runs delivery, quality and the people.	1 dedicated tech lead 2 to 4 engineers Delivery cadence run by CG Tech Weekly governance dashboard	Team/month
Governed Squad	CG Tech is accountable for delivery and for running the workstream. You work at the strategic level, setting goals and priorities.	Squad of 5 to 8 people Delivery manager as point of contact Tech lead, engineers, QA and DevOps/SRE Architecture on demand	Squad/month

Corrective and evolutionary maintenance of production systems, with a response SLA and a transition plan.

The entry point. A conversation with a senior engineer that ends with a risk map, even if you don't hire us.

You leave the conversation with a risk map, even if you don’t hire CG Tech.

We reply to the email address you provide.