How we work

An operating model you can read before you sign: how we select, how we govern delivery, how we ensure continuity and how we use AI.

Selection and seniority

Senior is a published definition. The standard below applies to every professional presented as senior.

For us, governance is a set of rituals, metrics and roles — not a word on a slide.

Continuity is treated as a contractual commitment, with four layers: who directs the work, people, knowledge and contract.

CG Tech directs the work and manages the people. That is why we can commit to replacements: replacing a professional is our responsibility.

A named backup for every critical role, following the product context before they need to step in.

Mandatory documentation: access, runbooks, architecture decisions, known debt and open items.

Replacement, overlap and notice periods written into the contract.

1
Notice
Departure announced or change requested. Changing a key person on our initiative requires contractual prior notice.
2
Backup picks up the context
The named backup starts following the day-to-day work.
3
Replacement presented
A replacement of the same seniority presented within the contractual deadline.
4
Overlap
A period working alongside the outgoing person, at no cost to you.
5
Validated handover
Handover checklist validated by your team before the outgoing person rolls off.

You leave the conversation with a risk map, even if you don’t hire CG Tech.

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